About Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
- Complete Title: Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
- Format: Paperback
- Language: English
- Number of Pages: 368
- Publication Time: January 6, 2004
- Publisher: Berkley
- ISBN: 0425193373
- ISBN13: 9780425193372
About Susan Scott
Susan Scott
Reviews Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Jan
Of all the professional books I’ve read in my life, this is the one I would list at the very top, as the one I should have read 27 years ago as I was just launching a career in educational leadership…
Paula W
The president of my company recently encouraged all members of the leadership team to read this book. I do not feel that I am being harsh in any way by giving this 1 star.I guess it might contain okay…
Leigh
I don’t usually like to leave negative reviews but this book compelled me to. In short, it is a terrible read because it teaches very little, and the little it teaches is taught in an awful way. Here’…
Anne
Ugh, this was a hard book to get through. There are too many ideas, it’s hard to pick out one that will work. Also, this lady thinks she’s awesome and wants to tell you all about how awesome she is. S…
Meghan
The ideas and action items provided in this book were thought-provoking and helpful; however, I felt most of the examples were tailored to readers in management roles at companies. I just couldn’t rel…
Alissa Thorne
This book is probably better than I think it is. To me, there is no great revelation in the importance of having fiercely authentic conversations. Moreover, I feel that the language was targeted at a…
Ben Lall
I discovered this book while browsing through the shelves at the Chapters bookstore at 401 and Kennedy in Toronto. As I flipped through the book I came across this snippet that mentioned a newly marri…
Don
The type of professional self-help book that has good advice but treats its readers like buffoons, forcing us to trudge through many, many unnecessary examples and repetitions as we arrive at a few ve…
Lee Anne
A so-so business/personal relationship book that encourages you to be completely honest and ask probing questions to get to the real issue in your conversations with others. A little touchy feely, eas…