About The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
Meet Fred.
In his powerful new book The Fred Factor , motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.
We’ve all encountered people like Fred in our lives. In The Fred Factor , Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary – into the extraordinary. Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.
By following these principles, and by learning from and teaching other “Freds,” you, too, can excel in your career and make your life extraodinary. As Mark Sanborn makes clear, each of us has the potential be a Fred. The Fred Factor shows you how.
- Complete Title: The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
- Format: Hardcover
- Language: English
- Number of Pages: 112
- Publication Time: April 20, 2004
- Publisher: Crown Currency
- ISBN: 0385513518
- ISBN13: 9780385513517
About Mark Sanborn
Mark Sanborn
Mark Sanborn is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change. Mark and his family live near Denver, Colorado.
Reviews The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
I really like the idea of being inspired to do the best work possible. Sanborn tells stories about people who go above and beyond. Well, that’s fine and good but the following examples are problematic…
Kara
Let me get something off my chest. Mark Sanborn is a nice guy and I like him. So, irrespective whatever I do state about the book, I doubt my loyalty towards Mark would change. So now, let us begin th…
Loy Machedo
Picked this up because a prospective client cited it as an example of really good design, supporting readability–he wanted the same features in his book. I don’t really see anything unusual in the de…
Cara
Clearly written by someone who has no real world experience working in customer service…
Jen
Long review; reading for a staff assignment, so I’m fleshing out my thoughts some more.This is an entry-level book. Its useful elements could have been condensed into a pamphlet or essay. Sanborn of…
Hannah
“My comments did not change the world…or did they?” is a sentence I will never in 1000 years have the confidence or audacity to say. But they are said here, coming from the mouth of a 50 year ol…
Mijo Stumpf
ETA: Holy shit, boundaries. Fred gives off major Jim Carrey Cable Guy vibes. I do not want to go to Medieval Times with him or anyone else I encounter tangentially through the day.Also, does Fred have…
Carey
When I first starting reading this I thought it was a bit cheesy. Many quotes, advice and cliches I had heard before. Then I got to chapter 8. I loved it. I work at a Bakery and I started thinking abo…
Lisa
As I wade into my collection of business books, this one came to the forefront because of its good sense and main topic of customer service. Or, as I like to call it, “customer success”. The idea of p…